FAQs

Frequently Asked Questions

We believe STARGONE Windshield Repair performs the best windshield repairs in the Inland Empire because we only do windshield repair. Think of us as specialists. Your family doctor is good at general medicine, but you would probably want to go to a specialist…a cardiologist…if you needed heart surgery.

We do not replace windshields, choosing instead to be the very best at what we do.


We can usually repair damage done by rocks and other flying debris when the broken area is smaller than a half-dollar, or under 1 1/4 inches.

We do not recommend cracks over 1 1/4 inches in length, even though there are shops do. With nearly twenty-eight years’ experience, we have found that long crack repair does not consistently provide the satisfactory long-term results that our clients deserve. Therefore, we do not repair long cracks.

Chips

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Good news. We come to your location!

We’re based out of Riverside, but we find that the vast majority of our clients find it much more convenient to have us come to them.

Since we want to offer the highest level of service to our clients, we are a mobile-only service. We do not offer in-shop repairs.

In addition to providing convenience, this also allows us to keep our prices low since we do not have to pay all the costs associated with maintaining a shop.


Our process involves chemicals that do not like water or other cleaning agents. Please do not clean your windshield or wash your car before we arrive.

If the car has been in the rain, please allow 48 hours for the chip to dry before we can repair your windshield.

When we are finished with your repair, we will clean your windshield for you.


We do not recommend cracks over 1 1/4 inches in length, even though there are shops do. With nearly twenty-eight years’ experience, we have found that long crack repair does not consistently provide the satisfactory long-term results that our clients deserve. Therefore, we do not repair long cracks.


We will come to your home or work place:

Monday – Friday:
8:00 a.m. to 3:00 p.m. (Fall and Winter)
8:00 a.m. to 5:00 p.m. (Spring and Summer)

Special arrangements can sometimes be made for Saturday appointments.


We bring nearly twenty-eight years’ experience to every repair. We do not send an employee. It is the owner who will do your repair. That means you will get the very best repair that is humanly possible.

That’s important because you only get one chance to do it right. There are no second chances.

You usually get what you pay for in life. Would you have a cut-rate roofing company repair a leak on your roof? Would you trust a heart surgeon that advertises he has the cheapest heart bypass prices?

Our prices are less expensive than the most popular national chain (they have to pay for all those radio and television ads!), but more than the cheap guys in town.

Repair Cost:
We come to you!
One chip – $59.95
Each additional chip on the same windshield – $15.00
Multiple cars on the same visit – 10% discount
Fleet prices available upon request

 


Absolutely!

Money Back GuaranteeWhen STARGONE Windshield Repair repairs your windshield, we use the industry’s finest bonding agents, and we bring more than twenty-five years’ expertise to each and every job. We confidently back every repair with this no nonsense guarantee:

We guarantee that the original damage, once repaired, will not spread for as long as the windshield is in the vehicle. If the damage ever spreads we will refund 100 percent of the original cost of the repair.


We sure do! Call 951-232-7923 for details.


Sorry. We only repair chips and cracks in windshields.

Your best bet is to take your car to the dealer, or contact a shop that replaces auto glass.


This is usually something that happens after the windshield has been replaced. Our suggestion is that you take your car back to the shop that performed the replacement and ask them to make it right. If this option is not available, a shop that does auto glass replacement should be able to help you.

Since we do not perform auto glass replacement, we do not fix leaky windshields.


This is a service that can be done by a shop that does auto glass replacement, but if you are just a little bit handy you can do it yourself!

We recommend you only use this kit that is available from Amazon, among other places: Loctite 37438 Rearview Mirror Adhesive Kit – 0.3 cc

VERY IMPORTANT: Closely follow the instructions on the packaging.